First steps when you think you've been hacked

It's normal to panic, but stay calm. The calmer you act, the better you'll resolve the situation.

Recognize the signs of a hack

• You are receiving password resets that you did not request

• Suddenly you can no longer log in

• You see unknown transactions

• You get a lot of new spam

• Contacts are reporting receiving strange messages from you

• Apps or programs open by themselves

• Your laptop suddenly becomes very slow

The 3 Most Important First Steps

✔ 1. Change your password on the affected account

Use a new, strong password that you've never used before.

✔ 2. Enable two-step verification (2FA)

Even if someone has your password, they will no longer be able to log in.

✔ 3. Check your email

Many malicious actors hack your email first, because that gives them access to all other accounts.

Tip:

If you doubt a hack is happening, assume it is.